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HCV Reskilling (Coming Soon)
How Many Breaks?
Shift
Breaks
3-5.75 Hours
1 Brk
6-6.75 Hours
2 Brk
7-8.25 Hours
1 Brk & Lnch
8.5-12.25 Hours
2 Brk & Lnch
12.5 Hours
3 Brk & Lnch
Verbage Buttons
Reskill
Sales to Ubox
Sales to Hitch
Specialty to Sales
Cust Advoc - CS
Ask to Stay
Ask Due to HCV
Ask and Stay in Sales
Volunteer Reskill
Early Leave / VTO
Sent Early
Approve VTO
Deny VTO
Front Email Templates
Unpublished Schedule
Low Call Volume
High Call Volume
Future Exceptions